🗞️March 26, 2024

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March 26, 2024

2024-03-26 - (from GCP latest releases)

Apigee X Announcement On March 26, 2024, we released an updated version of Apigee (1-12-0-apigee-1). Note: Rollouts of this release to production instances will begin within two business days and may take four or more business days to be completed across all Google Cloud zones. Your instances may not have the features and fixes available until the rollout is complete. Feature New Apigee API Monitoring Metrics An new suite of metrics for monitoring Apigee proxies and target endpoints is now available. With improved scalability and accuracy, the new suite can support large workloads and withstand underlying infrastructure changes. Apigee's API Monitoring tables and dashboards have been updated to include the following new metrics, which can be used to configure alerts and create custom dashboards: proxy/request_count proxy/response_count proxy/latencies target/request_count target/response_count target/latencies Fixed Bug ID Description 322843888 Fixed issue with incorrect proxy routing when using base paths in proxy chaining. 293933387 KVM list operation now permits entries with null or empty values. 239523766 Removed Unable to evaluate jsonVariable, returning null error string from ExtractVariable Policy logging. 285592278 Fixed issue with deduction of recurring fees from prepaid balances. 237656263 Resolved issue with async mode in the ServiceCallout policy when the <Response> element is removed. 321744310 Added support for caching JSON results retrieved from the ExtractVariables policy. 295341973 Resolved issue causing delay in updating southbound SSL certificates in truststore and keystore references. App Engine flexible environment Go Feature Go 1.22 is now generally available. Starting in Go version 1.22 and later: You can't use go get outside of a module in the legacy GOPATH mode (GO111MODULE=off). Go recommends that you use a go.mod file for managing dependencies. For more information, see Specify dependencies. App Engine standard environment Go Feature Go 1.22 is now generally available. Starting in Go version 1.22 and later: You can't use go get outside of a module in the legacy GOPATH mode (GO111MODULE=off). Go recommends that you use a go.mod file for managing dependencies. For more information, see Specify dependencies. BigQuery Feature The Help me code tool lets you use natural language to generate a SQL query that can then be run in BigQuery. This feature is now in preview. Feature The following Generative AI features are now in preview: Creating a remote model based on a Vertex AI gemini-pro-vision large vision model (VLM). Using the ML.GENERATE_TEXT function with this remote model to perform Vision Generative AI tasks, such as image or video captioning and visual Q&A, for visual content stored in BigQuery object tables. Try these features with the Generate text that describes visual content how-to topic. Announcement Duet AI in BigQuery is now Gemini for BigQuery. See our blog post for more information. Chronicle Security Operations Announcement Gemini in Security Operations Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information. Cloud Composer Announcement Cloud Composer 2.6.6 release started on March 26, 2024. Get ready for upcoming changes and features as we roll out the new release to all regions. This release is in progress at the moment. Listed changes and features might not be available in some regions yet. Feature The Logs in Cloud Logging only feature is available in all regions. Changed In new environments with Airflow 2.6.3 and 2.7.3 the default values of the following Airflow configuration options are changed to provide more optimized Cloud Composer environments: [scheduler]job_heartbeat_sec to 30 [scheduler]scheduler_health_check_threshold to 60 [scheduler]scheduler_heartbeat_sec to 15 If you want to override the [scheduler]scheduler_heartbeat_sec option's value, then also adjust the [scheduler]scheduler_health_check_threshold option, as described in Cloud Composer documentation. Changed Cloud Composer 2.6.6 images are available: composer-2.6.6-airflow-2.7.3 composer-2.6.6-airflow-2.6.3 (default) composer-2.6.6-airflow-2.5.3 Deprecated Cloud Composer versions 2.1.11 and 1.20.11 have reached their end of full support period. Cloud Data Fusion Feature The Amazon Redshift batch source connector version 1.11.1 is available in Preview in Cloud Data Fusion 6.10.0 and later. This source lets you load batch data from your Redshift dataset to a destination, such as BigQuery. Feature The Amazon Redshift batch source connector version 1.10.6 is available in Preview in Cloud Data Fusion 6.9 versions. This source lets you load batch data from your Redshift dataset to a destination, such as BigQuery. Changed Cloud Data Fusion is available in the following regions: asia-south2 me-central2 For more information, see Pricing. Cloud Functions Feature Cloud Functions (2nd gen) now supports the Go 1.22 runtime at the General Availability release level. Cloud Logging Feature You can now configure your aggregated sink to be intercepting, which prevents logs from being passed through the Log Router of child resources. For more information, see Collate and route organization-level logs to supported destinations. Changed Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information. Cloud Monitoring Changed Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information. Cloud SQL for PostgreSQL Feature You can now integrate Cloud SQL and Vertex AI. This integration lets you apply large language models (LLMs), which are hosted in Vertex AI, to a Cloud SQL for PostgreSQL database, version 12 and later. For more information, see Integrate Cloud SQL with Vertex AI. Colab Enterprise Announcement Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information. Contact Center AI Platform Announcement Version 3.13 is released All release notes published on this date are part of version 3.13. Feature Agent alias Agents can use aliases instead of their real names when communicating with end-users. Admins can configure agent aliases manually or with a bulk upload. Agents can also configure their own aliases. The agent alias feature is available when using the mobile and web SDKs. For more information, see Agent alias. Feature Country code of the outbound phone number is included with the added party's phone number When an agent adds a party to a call, the country code from the outbound phone number is automatically included with the added party's phone number. Feature Calls waiting indicator The call adapter includes a calls waiting indicator that indicates the number of calls in the queue waiting to be answered. You can find the calls waiting indicator in the Calls tab of the call adaptor. Feature Time stamp in the chat adapter displays seconds The message time stamp in the chat adapter displays seconds. Feature Virtual task assistant for chats The virtual task assistant is available for chats. Configuration and use are similar to that of the virtual task assistant for calls. Available for the web SDK only. For more information, see Virtual task assistants. Feature Configure SSO for your email channel using OAuth credentials from Google Cloud You can configure single sign-on (SSO) for your Contact Center AI Platform email channel using OAuth 2.0 credentials from Google Cloud. For more information, see Configure your email channel for OAuth with Google Cloud. Feature Deflections are available for agent-to-agent calls You can configure agent-to-agent calls to deflect to voicemail after a period of time that you set. You can also include these "voice internal" calls in your call reports. For more information, see Turn on deflections. Feature Support phone number is included for incoming calls The incoming call screen shows the support phone number that the end-user used to call your support center. For more information, see Receive an inbound call. Feature Support for multiple data parameters in API requests to the DAPs for your IVR queues You can capture data in the headers of incoming Session Initiation Protocol (SIP) calls and pass them in API requests to the Direct Access Points (DAPs) for your Interactive Voice Response (IVR) queues. For more information, see API DAPs. Fixed Fixed an issue that resulted in an error being returned whenever an agent tried to send a blended SMS message, despite preset SMS being disabled. Fixed Fixed an issue where the queue-level call music section was not displayed to users with a custom role. Fixed Fixed an issue where calls sometimes got stuck in a queued state when an agent had a poor network connection. Fixed Fixed an issue where the Copy CRM Link button in the call adapter sometimes copied the CRM ID instead of the URL. Fixed Fixed an issue where the Assign Agents button wasn't working on top-level queues. Fixed Fixed an issue where using keyboard shortcuts or arrow keys to scroll in a window did not allow scrolling beyond a single screen of text. Fixed Fixed an issue where a CRM page did not load in the Call Center AI Platform portal. Google Cloud Architecture Center Feature (New guide) Cross-silo and cross-device federated learning on Google Cloud: Provides guidance to help you create a federated learning platform that supports either a cross-silo or cross-device architecture. Migrate to Virtual Machines Feature Preview: Migrate to Virtual Machines supports the ARM64 migration journey. This feature lets you migrate ARM virtual machine (VM) instances from AWS and Azure cloud services to ARM VM instances on Compute Engine, and is supported for the following operating systems: Debian 11 and 12 RHEL 9 Rocky Linux 8 and 9 SLES 15 SP5 Ubuntu 20.04 and 22.04 Spanner Announcement Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information. Feature You can now optimize your writes by setting the maximum delay time of your Spanner write requests between 0 and 500 milliseconds. For more information, see Throughput optimized writes.

[Technology] 🌎 https://cloud.google.com/release-notes#March_26_2024 [🧠] [v2] article_embedding_description: {:llm_project_id=>"Unavailable", :llm_dimensions=>nil, :article_size=>17779, :llm_embeddings_model_name=>"textembedding-gecko"}
[🧠] [v1/3] title_embedding_description: {:ricc_notes=>"[embed-v3] Fixed on 9oct24. Only seems incompatible at first glance with embed v1.", :llm_project_id=>"unavailable possibly not using Vertex", :llm_dimensions=>nil, :article_size=>17779, :poly_field=>"title", :llm_embeddings_model_name=>"textembedding-gecko"}
[🧠] [v1/3] summary_embedding_description:
[🧠] As per bug https://github.com/palladius/gemini-news-crawler/issues/4 we can state this article belongs to titile/summary version: v3 (very few articles updated on 9oct24)

🗿article.to_s

------------------------------
Title: March 26, 2024
[content]
Apigee X
Announcement
On March 26, 2024, we released an updated version of Apigee (1-12-0-apigee-1).
Note: Rollouts of this release to production instances will begin within two business days and may take four or more business days to be completed across all Google Cloud zones. Your instances may not have the features and fixes available until the rollout is complete.
Feature
New Apigee API Monitoring Metrics

An new suite of metrics for monitoring Apigee proxies and target endpoints is now available. With improved scalability and accuracy, the new suite can support large workloads and withstand underlying infrastructure changes.

Apigee's API Monitoring tables and dashboards have been updated to include the following new metrics, which can be used to configure alerts and create custom dashboards:
proxy/request_count
proxy/response_count
proxy/latencies
target/request_count
target/response_count
target/latencies

Fixed

Bug ID
Description

322843888
Fixed issue with incorrect proxy routing when using base paths in proxy chaining.

293933387
KVM list operation now permits entries with null or empty values.

239523766
Removed Unable to evaluate jsonVariable, returning null error string from ExtractVariable Policy logging.

285592278
Fixed issue with deduction of recurring fees from prepaid balances.

237656263
Resolved issue with async mode in the ServiceCallout policy when the &lt;Response&gt; element is removed.

321744310
Added support for caching JSON results retrieved from the ExtractVariables policy.

295341973
Resolved issue causing delay in updating southbound SSL certificates in truststore and keystore references.

App Engine flexible environment Go
Feature
Go 1.22 is now generally available.

Starting in Go version 1.22 and later:

You can't use go get outside of a module in the legacy GOPATH mode (GO111MODULE=off).
Go recommends that you use a go.mod file for managing dependencies.

For more information, see Specify dependencies.
App Engine standard environment Go
Feature
Go 1.22 is now generally available.

Starting in Go version 1.22 and later:

You can't use go get outside of a module in the legacy GOPATH mode (GO111MODULE=off).
Go recommends that you use a go.mod file for managing dependencies.

For more information, see Specify dependencies.
BigQuery
Feature
The Help me code tool lets you use natural language to generate a SQL query that can then be run in BigQuery. This feature is now in preview.
Feature
The following Generative AI features are now in
preview:

Creating a
remote model
based on a
Vertex AI gemini-pro-vision large vision model (VLM).
Using the
ML.GENERATE_TEXT function
with this remote model to perform Vision Generative AI tasks, such as image
or video captioning and visual Q&amp;A, for visual content stored in BigQuery
object tables.

Try these features with the
Generate text that describes visual content
how-to topic.
Announcement
Duet AI in BigQuery is now Gemini for BigQuery. See our blog post for more information.
Chronicle Security Operations
Announcement
Gemini in Security Operations

Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.
Cloud Composer
Announcement
Cloud Composer 2.6.6 release started on March 26, 2024. Get ready for upcoming changes and features as we roll out the new release to all regions. This release is in progress at the moment. Listed changes and features might not be available in some regions yet.
Feature
The Logs in Cloud Logging only feature is available in all regions.
Changed
In new environments with Airflow 2.6.3 and 2.7.3 the default values of the following Airflow configuration options are changed to provide more optimized Cloud Composer environments:

[scheduler]job_heartbeat_sec to 30
[scheduler]scheduler_health_check_threshold to 60
[scheduler]scheduler_heartbeat_sec to 15

If you want to override the [scheduler]scheduler_heartbeat_sec option's value, then also adjust the [scheduler]scheduler_health_check_threshold option, as described in Cloud Composer documentation.
Changed
Cloud Composer 2.6.6 images are available:

composer-2.6.6-airflow-2.7.3
composer-2.6.6-airflow-2.6.3 (default)
composer-2.6.6-airflow-2.5.3

Deprecated
Cloud Composer versions 2.1.11 and 1.20.11 have reached their end of full support period.
Cloud Data Fusion
Feature
The Amazon Redshift batch source connector version 1.11.1 is available in Preview in Cloud Data Fusion 6.10.0 and later. This source lets you load batch data from your Redshift dataset to a destination, such as BigQuery.
Feature
The Amazon Redshift batch source connector version 1.10.6 is available in Preview in Cloud Data Fusion 6.9 versions. This source lets you load batch data from your Redshift dataset to a destination, such as BigQuery.
Changed
Cloud Data Fusion is available in the following regions:

asia-south2
me-central2

For more information, see Pricing.
Cloud Functions
Feature
Cloud Functions (2nd gen) now supports the Go 1.22 runtime at the General Availability release level.
Cloud Logging
Feature
You can now configure your aggregated sink to be intercepting, which prevents logs from being passed through the Log Router of child resources. For more information, see Collate and route organization-level logs to supported destinations.
Changed
Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.
Cloud Monitoring
Changed
Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.
Cloud SQL for PostgreSQL
Feature
You can now integrate Cloud SQL and Vertex AI. This integration lets you apply large language models (LLMs), which are hosted in Vertex AI, to a Cloud SQL for PostgreSQL database, version 12 and later. For more information, see Integrate Cloud SQL with Vertex AI.
Colab Enterprise
Announcement
Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.
Contact Center AI Platform
Announcement
Version 3.13 is released

All release notes published on this date are part of version 3.13.
Feature
Agent alias

Agents can use aliases instead of their real names when communicating with end-users. Admins can configure agent aliases manually or with a bulk upload. Agents can also configure their own aliases. The agent alias feature is available when using the mobile and web SDKs. For more information, see Agent alias.
Feature
Country code of the outbound phone number is included with the added party's phone number

When an agent adds a party to a call, the country code from the outbound phone number is automatically included with the added party's phone number.
Feature
Calls waiting indicator

The call adapter includes a calls waiting indicator that indicates the number of calls in the queue waiting to be answered. You can find the calls waiting indicator in the Calls tab of the call adaptor.
Feature
Time stamp in the chat adapter displays seconds

The message time stamp in the chat adapter displays seconds.
Feature
Virtual task assistant for chats

The virtual task assistant is available for chats. Configuration and use are similar to that of the virtual task assistant for calls. Available for the web SDK only. For more information, see Virtual task assistants.
Feature
Configure SSO for your email channel using OAuth credentials from Google Cloud

You can configure single sign-on (SSO) for your Contact Center AI Platform email channel using OAuth 2.0 credentials from Google Cloud. For more information, see Configure your email channel for OAuth with Google Cloud.
Feature
Deflections are available for agent-to-agent calls

You can configure agent-to-agent calls to deflect to voicemail after a period of time that you set. You can also include these "voice internal" calls in your call reports. For more information, see Turn on deflections.
Feature
Support phone number is included for incoming calls

The incoming call screen shows the support phone number that the end-user used to call your support center. For more information, see Receive an inbound call.
Feature
Support for multiple data parameters in API requests to the DAPs for your IVR queues

You can capture data in the headers of incoming Session Initiation Protocol (SIP) calls and pass them in API requests to the Direct Access Points (DAPs) for your Interactive Voice Response (IVR) queues. For more information, see API DAPs.
Fixed
Fixed an issue that resulted in an error being returned whenever an agent tried to send a blended SMS message, despite preset SMS being disabled.
Fixed
Fixed an issue where the queue-level call music section was not displayed to users with a custom role.
Fixed
Fixed an issue where calls sometimes got stuck in a queued state when an agent had a poor network connection.
Fixed
Fixed an issue where the Copy CRM Link button in the call adapter sometimes copied the CRM ID instead of the URL.
Fixed
Fixed an issue where the Assign Agents button wasn't working on top-level queues.
Fixed
Fixed an issue where using keyboard shortcuts or arrow keys to scroll in a window did not allow scrolling beyond a single screen of text.
Fixed
Fixed an issue where a CRM page did not load in the Call Center AI Platform portal.
Google Cloud Architecture Center
Feature
(New guide) Cross-silo and cross-device federated learning on Google Cloud: Provides guidance to help you create a federated learning platform that supports either a cross-silo or cross-device architecture.
Migrate to Virtual Machines
Feature
Preview: Migrate to Virtual Machines supports the ARM64 migration journey. This feature lets you migrate ARM virtual machine (VM) instances from AWS and Azure cloud services to ARM VM instances on Compute Engine, and is supported for the following operating systems:

Debian 11 and 12
RHEL 9
Rocky Linux 8 and 9
SLES 15 SP5
Ubuntu 20.04 and 22.04

Spanner
Announcement
Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.
Feature
You can now optimize your writes by setting the maximum delay time of your Spanner write requests between 0 and 500 milliseconds. For more information, see Throughput optimized writes.
[/content]

PublishedDate: 2024-03-26
Category: Technology
NewsPaper: GCP latest releases

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"summary"=>nil,
"content"=>"Apigee X\n

Announcement

On March 26, 2024, we released an updated version of Apigee (1-12-0-apigee-1).

\n\n

Feature

New Apigee API Monitoring Metrics

\n\n

Apigee's API Monitoring tables and dashboards have been updated to include the following new metrics, which can be used to configure alerts and create custom dashboards:

proxy/request_count\nproxy/response_count\nproxy/latencies\ntarget/request_count\ntarget/response_count\ntarget/latencies\n

Fixed

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Bug ID	Description
322843888	Fixed issue with incorrect proxy routing when using base paths in proxy chaining.
293933387	KVM `list` operation now permits entries with `null` or empty values.
239523766	Removed `Unable to evaluate jsonVariable, returning null` error string from ExtractVariable Policy logging.
285592278	Fixed issue with deduction of recurring fees from prepaid balances.
237656263	Resolved issue with async mode in the ServiceCallout policy when the `<Response>` element is removed.
321744310	Added support for caching JSON results retrieved from the ExtractVariables policy.
295341973	Resolved issue causing delay in updating southbound SSL certificates in truststore and keystore references.

\nApp Engine flexible environment Go\n

Feature

Go 1.22 is now generally available.

\n\n

Starting in Go version 1.22 and later:

\n\n

You can't use go get outside of a module in the legacy GOPATH mode (GO111MODULE=off).
Go recommends that you use a go.mod file for managing dependencies.

\n\n

For more information, see Specify dependencies.

\nApp Engine standard environment Go\n

Feature

Go 1.22 is now generally available.

\n\n

Starting in Go version 1.22 and later:

\n\n

You can't use go get outside of a module in the legacy GOPATH mode (GO111MODULE=off).
Go recommends that you use a go.mod file for managing dependencies.

\n\n

For more information, see Specify dependencies.

\nBigQuery\n

Feature

The Help me code tool lets you use natural language to generate a SQL query that can then be run in BigQuery. This feature is now in preview.

Feature

The following Generative AI features are now in\npreview:

\n\n

Creating a\nremote model\nbased on a\nVertex AI gemini-pro-vision large vision model (VLM).
Using the\nML.GENERATE_TEXT function\nwith this remote model to perform Vision Generative AI tasks, such as image\nor video captioning and visual Q&A, for visual content stored in BigQuery\nobject tables.

\n\n

Try these features with the\nGenerate text that describes visual content\nhow-to topic.

Announcement

Duet AI in BigQuery is now Gemini for BigQuery. See our blog post for more information.

\nChronicle Security Operations\n

Announcement

Gemini in Security Operations

\n\n

Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.

\nCloud Composer\n

Announcement

Cloud Composer 2.6.6 release started on March 26, 2024. Get ready for upcoming changes and features as we roll out the new release to all regions. This release is in progress at the moment. Listed changes and features might not be available in some regions yet.

Feature

The Logs in Cloud Logging only feature is available in all regions.

Changed

In new environments with Airflow 2.6.3 and 2.7.3 the default values of the following Airflow configuration options are changed to provide more optimized Cloud Composer environments:

\n\n

[scheduler]job_heartbeat_sec to 30
[scheduler]scheduler_health_check_threshold to 60
[scheduler]scheduler_heartbeat_sec to 15

\n\n

If you want to override the [scheduler]scheduler_heartbeat_sec option's value, then also adjust the [scheduler]scheduler_health_check_threshold option, as described in Cloud Composer documentation.

Changed

Cloud Composer 2.6.6 images are available:

\n\n

composer-2.6.6-airflow-2.7.3
composer-2.6.6-airflow-2.6.3 (default)
composer-2.6.6-airflow-2.5.3

Deprecated

Cloud Composer versions 2.1.11 and 1.20.11 have reached their end of full support period.

\nCloud Data Fusion\n

Feature

The Amazon Redshift batch source connector version 1.11.1 is available in Preview in Cloud Data Fusion 6.10.0 and later. This source lets you load batch data from your Redshift dataset to a destination, such as BigQuery.

Feature

The Amazon Redshift batch source connector version 1.10.6 is available in Preview in Cloud Data Fusion 6.9 versions. This source lets you load batch data from your Redshift dataset to a destination, such as BigQuery.

Changed

Cloud Data Fusion is available in the following regions:

\n\n

asia-south2
me-central2

\n\n

For more information, see Pricing.

\nCloud Functions\n

Feature

Cloud Functions (2nd gen) now supports the Go 1.22 runtime at the General Availability release level.

\nCloud Logging\n

Feature

You can now configure your aggregated sink to be intercepting, which prevents logs from being passed through the Log Router of child resources. For more information, see Collate and route organization-level logs to supported destinations.

Changed

Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.

\nCloud Monitoring\n

Changed

Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.

\nCloud SQL for PostgreSQL\n

Feature

You can now integrate Cloud SQL and Vertex AI. This integration lets you apply large language models (LLMs), which are hosted in Vertex AI, to a Cloud SQL for PostgreSQL database, version 12 and later. For more information, see Integrate Cloud SQL with Vertex AI.

\nColab Enterprise\n

Announcement

Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.

\nContact Center AI Platform\n

Announcement

Version 3.13 is released

\n\n

All release notes published on this date are part of version 3.13.

Feature

Agent alias

\n\n

Feature

Country code of the outbound phone number is included with the added party's phone number

\n\n

When an agent adds a party to a call, the country code from the outbound phone number is automatically included with the added party's phone number.

Feature

Calls waiting indicator

\n\n

The call adapter includes a calls waiting indicator that indicates the number of calls in the queue waiting to be answered. You can find the calls waiting indicator in the Calls tab of the call adaptor.

Feature

Time stamp in the chat adapter displays seconds

\n\n

The message time stamp in the chat adapter displays seconds.

Feature

Virtual task assistant for chats

\n\n

Feature

Configure SSO for your email channel using OAuth credentials from Google Cloud

\n\n

Feature

Deflections are available for agent-to-agent calls

\n\n

Feature

Support phone number is included for incoming calls

\n\n

The incoming call screen shows the support phone number that the end-user used to call your support center. For more information, see Receive an inbound call.

Feature

Support for multiple data parameters in API requests to the DAPs for your IVR queues

\n\n

Fixed

Fixed an issue that resulted in an error being returned whenever an agent tried to send a blended SMS message, despite preset SMS being disabled.

Fixed

Fixed an issue where the queue-level call music section was not displayed to users with a custom role.

Fixed

Fixed an issue where calls sometimes got stuck in a queued state when an agent had a poor network connection.

Fixed

Fixed an issue where the Copy CRM Link button in the call adapter sometimes copied the CRM ID instead of the URL.

Fixed

Fixed an issue where the Assign Agents button wasn't working on top-level queues.

Fixed

Fixed an issue where using keyboard shortcuts or arrow keys to scroll in a window did not allow scrolling beyond a single screen of text.

Fixed

Fixed an issue where a CRM page did not load in the Call Center AI Platform portal.

\nGoogle Cloud Architecture Center\n

Feature

(New guide) Cross-silo and cross-device federated learning on Google Cloud: Provides guidance to help you create a federated learning platform that supports either a cross-silo or cross-device architecture.

\nMigrate to Virtual Machines\n

Feature

Preview: Migrate to Virtual Machines supports the ARM64 migration journey. This feature lets you migrate ARM virtual machine (VM) instances from AWS and Azure cloud services to ARM VM instances on Compute Engine, and is supported for the following operating systems:

\n\n

Debian 11 and 12
RHEL 9
Rocky Linux 8 and 9
SLES 15 SP5
Ubuntu 20.04 and 22.04

\nSpanner\n

Announcement

Duet AI in Google Cloud is now Gemini for Google Cloud. See our blog post for more information.

Feature

You can now optimize your writes by setting the maximum delay time of your Spanner write requests between 0 and 500 milliseconds. For more information, see Throughput optimized writes.

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